Question 1

How do I order cannabis for delivery from Treehouse Cannabis?

Accepted Answer

You can place delivery orders directly through our website. Simply select your delivery address, select your products and choose the delivery option at checkout. We accept DutchiePay, Debit Card.

Question 2

Does Treehouse Cannabis have a storefront location?

Accepted Answer

Yes, our storefront location is currently open! Located at 28 NY-59, Nyack, NY 10960.

Question 3

What are the hours for Treehouse Cannabis?

Accepted Answer

Our delivery service operates every Monday-Saturday from 12PM to 8PM and Sunday from 12PM to 6PM. You can order online 24 hours a day. 7 days a week but orders will only be processed and payment links will only be sent during our delivery hours. Pickup: Our Pickup service operates every Monday-Wednesday from 10AM to 8:45PM, Thursday-Saturday from 10AM to 9:45PM and Sunday from 11PM to 6:45PM. You can order online 24 hours a day. 7 days a week. Storefront: Our Storefront is open every Monday-Wednesday from 10AM to 9PM, Thursday-Saturday from 10AM to 10PM and Sunday from 11PM to 7PM.

Question 4

What are the age and identification requirements for purchasing cannabis?

Accepted Answer

To purchase adult-use cannabis products, you must be at least 21 years old. It's important to have your valid ID ready at the time of delivery, as this will be required to complete your order. Acceptable forms of ID include a valid government-issued ID, driver's license, passport, or military ID, all with a photograph and date of birth.

Question 5

Is there a purchase limit for cannabis products?

Accepted Answer

Adults 21 years or older can purchase up to three ounces (85 grams) of cannabis flower and up to 24 grams of concentrated cannabis (oils, tincture, edibles, vapes, etc.) in a single day for delivery in New York.

Question 6

Can I schedule a delivery for a future date?

Accepted Answer

Yes, our website allows you to schedule orders for future delivery dates.

Question 7

Where can Treehouse Cannabis deliver?

Accepted Answer

We deliver exclusively to residential or private business addresses within Rockland County, New York and also parts of Westchester County, New York. Our delivery service is available in the following towns and their corresponding zip codes:  Suffern (10901),  Bear Mountain (10911),  Blauvelt (10913),  Congers (10920),  Garnerville (10923),  Haverstraw (10927),  Hillburn (10931),  Monsey (10952),  Nanuet (10954),  New City (10956),  Nyack (10960),  Orangeburg (10962),  Palisades (10964),  Pearl River (10965),  Piermont (10968),  Pomona (10970),  Sloatsburg (10974),  Spring Valley (10977),  Stony Point (10980),  Tallman (10982),  Tappan (10983),  Thiells (10984),  Tomkins Cove (10986),  Valley Cottage (10989),  West Haverstraw (10993),  West Nyack (10994),  Sparkill (10976),  Cornwall (12518),  Tuxedo Park (10987),  Cornwall on Hudson (12520),  Highland Falls (10928),  Fort Montgomery (10922),  Washingtonville (10992),  Goshen (10924),  Woodbury (10917),  Woodbury (10930),  Kiryas Joel (10950),  Warwick (10990),  Monroe (10950),  Greenwood Lake (10925),  Chester (10918),  Florida (10921),  Southfields (10975),  Ossining (10562),  Briarcliff Manor (10510),  Pleasantville (10570),  Mount Pleasant (10570),  Mount Pleasant (10594),  Sleepy Hollow (10591),  Tarrytown (10591),  Chappaqua (10514),  Armonk (10504),  Thornwood (10594),  Hawthorne (10532),  Valhalla (10595),  Elmsford (10523),  Fairview (10607),  White Plains (10601),  White Plains (10602),  White Plains (10603),  White Plains (10604),  White Plains (10605),  White Plains (10606),  White Plains (10607),  Rye Brook (10573),  Rye (10580),  Harrison (10528),  Village of Mamaroneck (10543),  Larchmont (10538),  Irvington (10533),  Dobbs Ferry (10522),  Ardsley (10502),  Greenville (10583),  Hartsdale (10530),  Hastings-on-Hudson (10706),  Eastchester (10709),  Tuckahoe (10707),  Bronxville (10708),  Scarsdale (10583),  Peekskill (10566),  Cortlandt (10567),  Croton-on-Hudson (10520),  Croton-on-Hudson (10521),  Yorktown (10598),  Lake Mohegan (10547),  Somers (10589),  North Salem (10560),  Lewisboro (10590),  Lewisboro (10597),  Pound Ridge (10576),  Bedford (10506),  Bedford (10507),  Mount Kisco (10549),  Millwood (10546). Deliveries cannot be made to public spaces, schools, day-care centers, or houses of worship.

Question 8

What payment methods are accepted?

Accepted Answer

We accept various electronic payment methods, including credit/debit cards and ACH payments(DutchiePay). All payments must be processed through our website prior to delivery. For Credit and Debit Cards, you will be redirected to a payment page after checkout. All payments are processed by third party payment processors. Charges will apply

Question 9

What are the payment processing fees?

Accepted Answer

The Payment Processing Fees are as follows: DutchiePay (ACH): 3% per transaction, Credit Card: 5% + .18 cents per transaction, Debit Card: $4 per transaction. These fees are subject to change as we are constantly looking for the best possible rates for our customers.

Question 10

What is DutchiePay?

Accepted Answer

DutchiePay is an ACH solution and cashless payment system designed
    specifically for the cannabis industry. It allows you to make secure,
    legal, and compliant transactions when ordering cannabis products for
    delivery through our website. An ACH solution is an electronic payment
    system that allows funds to be transferred directly between bank
    accounts. ACH transactions are processed through the Automated
    Clearing House network, which is a secure and efficient way to move
    money between accounts.

Question 11

Is there a delivery minimum?

Accepted Answer

Yes, the delivery minimum is $75.00.

Question 12

Can orders be paid for at the time of delivery?

Accepted Answer

No, all orders must be pre paid prior to delivery.

Question 13

Is there a delivery fee?

Accepted Answer

For Rockland County and Lower/Central Westchester there is a $5.00 delivery fee and Free delivery for orders $150+. For Orange County and North Westchester there is a $7.50 delivery fee for all orders.

Question 14

Can I track my delivery order?

Accepted Answer

Yes, you will receive a tracking link via text message when your order is out for delivery.

Question 15

Can I designate someone else to accept my delivery?

Accepted Answer

Yes. But if the individual placing the order will not be the individual accepting the order, the individual placing the order must attest that the individual accepting the order is over 21 years of age and that the individual accepting the order must show valid identification.

Question 16

Will I receive a receipt with my order?

Accepted Answer

Absolutely. You'll receive a detailed receipt at the time of delivery, including our dispensary information, product details, and the name of the delivery employee.

Question 17

Is a signature required upon delivery?

Accepted Answer

Yes, we require ID verification and a signature from the customer for each order. Acceptable forms of ID include a valid government-issued ID, driver's license, passport, or military ID, all with a photograph and date of birth.

Question 18

I`m from out of state. Can I order from Treehouse Cannabis?

Accepted Answer

We can only deliver within New York State due to regulatory restrictions. However, out-of-state visitors are welcome at our retail store in Nyack, New York.

Question 19

Do you offer accommodations for handicapped customers?

Accepted Answer

Yes, we are committed to accessibility. We offer curbside pickup for any handicapped customers. Please call us upon arrival, and we will bring your order out to you.

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